Privacy Policy
Last Updated: Jun 2026
Introduction
Synweb (“we”, “our”, “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit synwebmalaysia.com or contact us through any channel. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, and business details you provide when submitting an enquiry or contact form.
Usage Data
Pages visited, time spent on site, browser type, and device information collected automatically via Google Analytics.
Cookies
We use cookies to improve your browsing experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
How We Use Your Information
We use the information collected to:
- Respond to your enquiries and provide the services you requested.
- Send project-related updates and communications.
- Improve our website and service offerings based on usage data.
- Comply with legal obligations where required.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage and Security
Your information is stored securely and accessed only by authorised personnel. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Third Party Services
Our website may use the following third party tools that have their own privacy policies:
- Google Analytics (traffic tracking)
- Google Search Console (performance monitoring)
- WhatsApp Business (client communication)
We encourage you to review the privacy policies of these services independently.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for us to process your data at any time.
To exercise any of these rights, contact us at getsynweb@gmail.com.
Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Enquiry data is typically retained for up to 24 months.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Continued use of the website after changes are made constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: getsynweb@gmail.com
Phone: 017-7451088
Website: synwebmalaysia.com